E: Enquiries@freshconcept.ukT: 0121 803 0829
Wooden heart beside a model home

Referrals

Contact our Business Development Department to find out about our vacancies:

T: 0121 803 0825E: Referrals@freshconcept.uk

Referrals Process

We understand that a new placement may be a daunting experience for Young People and their families. We are committed to ensuring that the admission process is as smooth and streamlined as it can possibly be, causing minimal disruption to all involved.

We achieve this through effectively managing new referrals via our dedicated Business Development Department, who coordinate the entire process between all Professionals, Families and Significant Others, with the best interest of the Young People at the forefront of all decision-making.

Stage 1Referral is received
Stage 2We conduct a needs analysis & matching process
Stage 3We visit the Young Person in their current provision
Stage 4Social Worker visits our provision
Stage 5Placement is agreed.
Stage 6Transition begins over an agreed period
Stage 7Young Person moves into our provision, on an agreed admission date
Welcoming room at Palm HousePalm House and surrounding residential areaGames and activity room at Palm House
Children supporting one another in a circle
Location Risk Assessment sign illustration

Request a copy of our Location Risk Assessment to find out more about the surrounding areas of our home. Alternatively, you can speak to a member of our team so we can assess the suitability of our provision for Young People who require a caring home.